Effective Date: 11/20/25

Seven Level Services (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sevenlevelair.com, contact us, or use our HVAC services.

We follow industry standards and the expectations of the Better Business Bureau (BBB) for transparency, security, and consumer protection.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us, schedule a service, request a quote, or fill out a form, we may collect:

• Full name

• Email address

• Phone number

• Address or service location

• Details about your HVAC system or service request

• Payment information (processed securely through third-party processors)

B. Information Automatically Collected

When you visit the website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages viewed

• Referring website

• Time and date of visits
  

We may use cookies, pixels, and analytics tools (such as Google Analytics) to improve the website experience. These tools do not personally identify you.

C. Information from Third Parties

If you reach us through a partner site, review site, or advertising platform, we may receive limited information associated with your inquiry.

2. How We Use Your Information

We use your information to:

• Provide, schedule, and complete HVAC services

• Communicate about appointments, quotes, or service updates

• Respond to inquiries and customer support requests

• Improve website performance and user experience

• Send service reminders, promotions, or relevant updates (you may opt out anytime)

• Protect against fraud or unauthorized activity

• Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share information only in the following circumstances:

A. Service Providers

Trusted vendors that assist with:

• Payment processing

• Scheduling tools

• Email communication

• Website hosting

• Analytics

• Customer service software
  

These providers may access data only as necessary to perform their services and are required to maintain confidentiality.

B. Legal Requirements

We may disclose information if required to:

• Comply with laws or legal processes

• Respond to lawful requests by authorities

• Protect our rights, safety, or property
  

C. Business Transfers

In the event of a merger, sale, or reorganization, customer information may transfer as part of the business assets.

4. Cookies and Tracking Technologies

SevenLevelAir.com uses cookies and similar technologies to:

• Recognize returning visitors

• Understand site usage

• Improve functionality

• Deliver relevant advertising
  

You can manage cookie preferences through your browser settings. Disabling cookies may affect site performance.

5. Data Security

We take reasonable and industry-standard measures to safeguard your information, including:

• Secure servers

• Encryption where appropriate

• Limited employee access

• Regular security reviews

While we strive to protect your data, no method of transmission over the internet is guaranteed to be 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain accurate business records

• Meet legal or regulatory requirements

When data is no longer needed, we securely delete or anonymize it.

7. Your Choices & Rights

You have the right to:

• Request access to the personal information we hold

• Request corrections to inaccurate information

• Request deletion of your information when legally permissible

• Opt out of marketing emails or texts at any time

• Disable cookies in your browser
  

To exercise these rights, contact us using the information in Section 10.

8. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children. If we learn that data from a child was collected, we will delete it promptly.

9. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies independently.

10. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Seven Level Air
4516 SE 16th Place, Unit 2
Cape Coral, FL 33904
Phone: (239) 402-3911
Email: [email protected]
Website: www.sevenlevelair.com

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” above will indicate the most recent version.